Decision record / A
executed- Event
- storage node unresponsive
- Diagnosis
- logs reviewed, memory exhaustion, no data at risk
- Action
- failover
Illustrative decision records
Same system. Same day. Different authority.
Decision record / A
executedDecision record / B
escalatedProduction AI / security governance
Accrava builds production AI, and the governance that lets it pass a security review. Most teams have one of those. You need both.
Start a conversationEngagements / 02
Autonomous agents and AI systems that take real work off your team, built to run in production rather than demo well.
You already shipped something with an LLM in it. Now a customer's security questionnaire, your auditor, or your own legal team is asking questions nobody can answer.
Operations / after launch
Building the system and proving its controls work are usually treated as separate jobs. That separation is where AI projects stall. Accrava brings production implementation, risk-based controls, and evidence that holds up under review into the same engagement.
Fit check / before engagement
Selected work / inspect the record
01
One person covering an enterprise-scale platform, with agents handling the work that did not need a human.
The security function was one person, covering a Kubernetes platform serving hundreds of millions of requests a day. Every alert required someone to pull the relevant logs, decide whether it was real, and act. That work competed directly with everything else on one person's plate, and response time on genuinely actionable events depended on somebody being available to look.
Nobody read logs to determine whether an alert was real. Routine remediation happened without a person. Human judgment stayed on the changes that warranted it, but the diagnostic work in front of that decision was already done and documented. One person covered an environment that would normally require a team.
02
Documentation that answered its own questions, for customers and engineers alike.
Documentation drifted out of date, and the same questions arrived repeatedly from both customers and internal engineers. Answering them consumed engineering time that should have gone to shipping.
80% of tickets were resolved end to end with no human in the loop. Fully handled and closed, not deflected to a help article. Engineers got that time back.
03
The mechanism that decided what an agent was allowed to do on its own.
Running AI against live infrastructure raises a question that had no standard answer in 2022. How do you know the output is reliable enough to act on? A single model is a single point of failure twice over. It goes down, and it gets confidently wrong. Neither is acceptable when the output changes a production system.
The autonomy tiers in the operations work had a real gate behind them instead of a policy on paper. Provider outages stopped being an operational event. Every autonomous action carried a score and a reviewing model's assessment, which meant the whole system was auditable after the fact.
Chris Garcia / Founder
Founder / the experience behind Accrava
I have spent the last few years researching and building production AI with governance and security designed in from the start. That work included model routing, independent review, persistent memory, and risk-based approval gates before those patterns were available as products. Accrava brings that experience to systems that need to work in production and hold up under review.
Contact / project inquiry
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